Providing the highest quality of care to our patients is the foundation of our business. In today’s healthcare environment, patients have come to expect personalized, convenient, and immediate service. Patient satisfaction survey analytics continue to prove that outpatient facilities can provide better customer service and amenities than hospitals, resulting in superior patient satisfaction. An outpatient lab relieves the bottleneck delays often experienced in a hospital lab setting. Patient wait time is reduced and schedules for patients are more predictable, leading to greater patient satisfaction. More important is the individualized attention and compassionate care that patients deserve is attainable.
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